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The MISSION of the
Florida Alliance of Information and Referral Services (FLAIRS) is to
strengthen the health and human service information and referral provider
network in the State of Florida through advocacy, coordination and
education.
It is recognized that information and referral (I&R) programs help
individuals, families and communities identify, understand and effectively
use the programs that are part of the human service delivery system. At the
community level, I&R services facilitate long-range planning by tracking
requests for service and identifying gaps and duplications in services. I&R
services also work with other human service organizations to make them a
better resource for their clients. Professional I&R specialists help people
understand their problems and make informed decisions about possible
solutions. They may advocate on behalf of those who need special support and
reinforce the individual’s capacity for self-reliance and self-determination
through education, affirmation, collaborative planning and problem solving.
I&R services are a vital link bringing people and services together. FLAIRS,
as a statewide association of agencies and individuals, committed to the
provision of quality I&R services has a broad membership. Our members
include representatives from general I&R’s; specialized I&R’s, such as elder
helplines, child care resource and referral providers; crisis hotlines; and
others who provide information services. FLAIRS serves as the statewide
mutual assistance network for its members. It also serves as the I&R
education source and in this regard offers an annual training conference for
our members and other interested service providers.
2-1-1 State Certification
Florida 211 agencies can become state certified. Visit our website for more
information on the certification process.
2-1-1 Initiative
On July 21, 2000 the FCC designated the 3-digit telephone number 2-1-1 for
easy access to community human service information. FLAIRS is working on a
business plan to bring 211 to Florida and integrate it with our FLAIRS
Network. Visit the national 211 web site.
FLOW - Florida Operation Wireless
Read about (FLOW)
Florida
Operation Wireless an innovative system
to provide cell phone callers access to 2-1-1
PIRC - Parental Information and
Resource Center
FLAIRS is excited to be
partnering with the Florida Parental Information and Resource Center (PIRC)
at the University of South Florida, and Florida’s 2-1-1 Network to increase parental involvement
in education and parental awareness of educational choices and services of
No Child Left Behind.
Please click on the FL PIRC at USF link
to the left for more information.
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